***UPDATED*** (see below for winner)

I gave one of these away on Friday, but a few entries came in after the deadline. So I bought an extra one when I went to pick it up. It’s a 4GB USB pen drive. Actual size is just longer than a match.

Phil Lawton of Sutton Kersh (Exchange Street East, Liverpool City Centre) won and got his prize on Friday. He tells me he was going to put on an extra lottery ticket while he was feeling lucky!

Since I delivered that, I got even more replies. I’ve decided to let it run once more to get a more accurate reflection. So if you’ve had the email, please reply to it before noon today (Monday, 21st January 2008). I’ll get it to before the end of the day or first thing tomorrow morning if you win.

Open to business on Merseyside who answer this question by email to me:

Our target is to fix 95% of all IT support calls we receive from our small business clients on Merseyside within 4 hours.

Does your current IT support company solve your IT support calls:

A) Better than 95% within 4 hours

B) Worse than 95% within 4 hours

C) About the same as 95% within 4 hours

Thankfully only 40% were better than 95%, so your answers will really help. We believe we can beat that this year, and a little competition is always good!

A little ace we have up our sleeve is that we’re taking on more engineers. Our fix rate within 1 hour is mighty impressive, I’ll reveal that in the near future once I know it’s better than everyone else!

***UPDATE***

And the winner is Andy Ritchings of Acumen Estates based in Knotty Ash. I’ll be out there this afternoon to drop off the prize.

A big thank you to everyone who responded. It’s been a great help setting our targets for the year.