Your email inbox can be your friend and enemy all at the same time.
Even when you’re not there, it keeps filling up.
There’s ‘helpful’ colleagues who use the c.c. field a little bit too much.
There’s irrelevant junk which increasingly gets past the filters you have.
Now At The Risk Of Stopping You Reading, I’m Going To Repeat [...]

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There are numerous scare stories about the failure rates of businesses following a disaster situation. And there is considerable debate as to the right numbers. Doom-mongers quote a failure rate of 80% within 18 months of a disaster.
The more optimistic (and arguably more reliable) figures nevertheless are still sobering:
“According to Contingency Planning Research & Strategic [...]

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In the days before broadband, when you developed a computer headache, the pain was worsened by getting an engineer to talk you through it over the phone, or enduring while you waited for an engineer to arrive at your office.
Nowadays, broadband has seriously changed that.
Pretty much any PC connected to the Internet can be supported [...]

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Have you got a stack of business cards and an hour to spare next Tuesday night 30th October to round off my complete and utter humiliation?
My forfeit has been triggered. The results are in from our customer satisfaction survey last month. 96% said our service was excellent (the vast majority), or good. But that’s not [...]

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How long does it take you to get from home to the office? Half-an-hour? Including the time it takes you to get home, that’s 5 hours a week.
Let me put it another way. If the working year is 46 weeks, then you are losing 33 days a year just travelling to and from work (based [...]

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